On placing an order:
A deposit of 50% of the estimated value of the granite, including Templating, Fitting and Transport costs is required.
Materials:
Great care is taken in the selection of materials used for each client. Materials are 100% natural and, as such, some of these materials may contain natural variations in colour and pitting. Where treatment or repair is necessary, this will be carried out. 
Payment
A deposit of 50% is required when placing an order with the balance payable upon installation.
The following information is principally designed to address issues that arise when specifying and working with granite work surfaces.
1. All reasonable effort should be made by the customer to ensure that cabinets are secured firmly to the wall, are level and have sufficient braces. It is imperative that carcasses are not moved after the template has been agreed. Measurements taken at that time are crucial to ensure the granite fits correctly when installed. It is also advisable to ensure the floor can support the weight. When handling granite, the fitters are extremely careful, however no responsibility can be taken for damage to cupboard fronts or wall fixings and we would advise customers to remove them prior to fitting and/or remedial work.
2. Most granite supplied by AHB Granite is 30mm in thickness and most hobs supplied by manufacturers are in excess of this measurement. In the event that the fitters need to alter the cabinets by routing / cutting out sections or providing extra braces the fitters reserve the right to charge an extra £50.00 per cabinet at time of installation.
3. Templating / granite fabrication is not an exact science and slight tolerances in both overhangs and thickness are to be expected. Our fitting team may also need to chop out plaster. Every care is made when conducting such operations, however AHB Granite does not take any responsibility for repairing walls and it is the responsibility of the customer to repair these areas. Walls are rarely straight and as such natural wall gaps may occur. It is therefore advisable to have splash backs fitted unless the customer intends to tile.
Cut outs: Information supplied by the customer such as cut out dimensions, overhangs, splash backs, and positioning of cut outs given to AHB Granite at the time of templating or subsequently given by other methods of communication is the customer's responsibility and no liability whatsoever can be taken for incorrectly advised dimensions.
4. Some flexing can occur on unsupported joints, which can result in them opening and repairs may be necessary. However, this can be exasperated by owners standing on their stone surfaces and sometimes may lead to the granite surface to crack or break.
5. POROSITY IN GRANITE. Granite surfaces can stain and are not impervious to damage. However, they can easily last a life time if properly cared for
6. Granite surfaces are treated at the factory prior to dispatch with a water repellent protecting it from excessive staining. However, it is not a ‘cure all’ and care must be taken to ensure any spilt liquids are mopped up immediately such as hot oil, lemon juice, wine, detergents, alcohol and acidic or alkaline substances. Any lit or recently extinguished cigarettes must also be removed from the granite surface immediately. Stones cannot be rendered impervious to all marking and staining.
7. For a long lasting finish, granite should be treated at regular intervals. Please view the AHB Granite website for recommended cleaning, polishing, and sealing products.
8. AHB Granite provides not only polished surfaces for kitchens, but also honed finishes, which can be appropriate for fireplaces.
9. Once a customer's granite is fitted, no responsibility can be taken by AHB Granite for cracks or fissures appearing. To ensure the granite does not crack, AHB granite recommends a chopping board is used as a preparation centre and advise to take care not to drop heavy objects onto its surface.
10. AHB Granite can supply small samples of material (a charge is made for this service to cover postage and packing). However, it must be remembered Granite is a natural element and can vary in colour. It is for this reason AHB granite cannot guarantee the colouring or character of stone delivered and fitted, as an exact match to any sample offered.
11. Granite is by its very nature a very dense and heavy material and weighs in excess of 90 kilos per square meter. Therefore lengths in excess of 3 metres will not be provided. AHB Granite also reserves the right to add joints where it feels necessary commensurate with health and safety guidelines and accessibility.
Ownership
All materials supplied remain the property of the company until full and final payment has been acknowledged.
Variations

Any variations in our terms and conditions of business can only be agreed, in writing, by Andrew Harris-Brunger.
To be added;
• Template fee of a min of £176.25 Inc Vat is a non-refundable payment to hold the time slot for templating to be carried out.
• Any late payments will be subject to interest charges of a minimum of 10% or to a percentage of at least 4% over the Bank of England base rate on the outstanding amount, whichever is greater.
• Any returned or rejected payments will incur an administration fee of £50
• If a problem should occur with any pieces AHB Granite accepts that the customer may hold back the value of the piece to a maximum of 10% of the remaining balance, i.e. £2,000 to pick up on installation, the maximum that may be held back is £200.